Terms & Conditions – Fixiday

Welcome to Fixiday! These Terms and Conditions govern your use of our website (https://fixiday.com/) and services. By accessing our website and availing our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Services Provided

Fixiday provides home appliance repair, installation, servicing, and maintenance, including AC, fridge, washing machine, geyser, microwave, and other household appliances.
Prices, service descriptions, and availability are subject to change without prior notice.

Booking and Payments

All bookings must be made through our website, phone, or WhatsApp.
Payments can be made via cash, UPI, online transfer, or other available digital payment methods.
Service charges mentioned on the website or communicated by our team are subject to applicable taxes.
Advance payment may be required for certain services, spare parts, or high-value bookings.

Cancellation and Refund Policy

Cancellations must be made at least 24 hours before the scheduled service time.
Refunds (if applicable) will be processed within 7 working days to the original payment method.
No refunds will be provided for cancellations made after the technician has been dispatched or has arrived at the service location.
For complete cancellation and refund rules, refer to our Cancellation & Refund Policy on the website.

Service Warranty

We provide a limited warranty on specific repairs and installations, valid for a defined period after service completion.
Warranty does not cover:

Damages due to mishandling
Issues caused by electrical fluctuations
Unauthorized repairs by third parties
External or environmental factors (water leakage, pests, corrosion, etc.)

Warranty terms vary by service type and part availability.

Liability

Fixiday is not responsible for:

Incidental, indirect, or consequential damages
Losses caused by service delays
Customer negligence
Issues caused by third-party products or parts
Pre-existing appliance defects

Customers are requested to secure valuables and maintain safety at the service site.

Safety Measures

Our technicians follow safety and hygiene protocols, including:

Wearing masks and gloves
Using sanitization tools where required
Following all safety guidelines during service

Technician health and background checks are routinely performed.

Customer Responsibilities

Provide accurate details when booking services.
Ensure proper access to the service location at the scheduled time.
Confirm that electricity, water, and basic service conditions are available during the visit.
Report warranty-related issues within the warranty period to claim service benefits.

Privacy Policy

We value and protect your privacy.
Personal information such as name, address, phone number, and email will not be shared with third parties, except when required for service fulfillment.
For full details, refer to our Privacy Policy on the website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these terms will fall under the jurisdiction of Hyderabad, Telangana.

Contact Us

For inquiries, complaints, bookings, or support, please contact:

Fixiday
📧 fixigotech@gmail.com
🌐 https://fixiday.com/

Address:
H.no. 9-56/1, Flat.no.9, Sree Nilayam,
New Dilsukhnagar Colony,
Dilsukhnagar, Hyderabad – 500060, Telangana, India.

Terms and Conditions