Cancellation & Refund Policy

1. Cancellation and Refund Eligibility

• Customers can cancel service requests up to 24 hours before the scheduled appointment to be eligible for a full refund.

• If the cancellation is made after the technician has been dispatched, no refund will be provided.

• In case of service delays or unavailability of technicians, customers may request a reschedule or a full refund. 

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2. Refund Process

• Refund requests must be submitted via email at fixigotech@gmail.com with complete booking details.

• Approved refunds will be credited within 7 working days through the original payment method.

• Fixiday is not responsible for delays caused by banks, UPI apps, or third-party payment processors.

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3. Non-Refundable Services

• Services that have already been availed or completed are non-refundable.

• Any service where parts or accessories have been installed or replaced is non-refundable.

• Promotional or discounted services are not eligible for refunds.

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4. Partial Refunds

• In cases where only part of the service has been completed due to unforeseen circumstances, a partial refund may be considered at the discretion of Fixiday.

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5. Contact Us

For refund-related inquiries, please contact us at:
📧 Email: fixigotech@gmail.com
📍 Address:
H.no. 9-56/1, Flat.no.9, Sree Nilayam,
New Dilsukhnagar Colony,
Dilsukhnagar, Hyderabad – 500060, Telangana, India

By booking our services, you agree to the terms of this Cancellation & Refund Policy.